Dynamic learning experiences that build your team’s capacity from the ground up.
Drawing on more than 20 years of strategic communications expertise, I create interactive workshops where participants not only learn—they practice, reflect, and grow.
Every workshop combines strategic frameworks, real-world scenarios, and a culture of psychological safety. As a certified EQ-i 2.0 + 360 coach, I integrate emotional intelligence principles throughout, creating a space for learning, vulnerability, and breakthrough moments.
I also offer customized facilitation services or workshops tailored to your unique challenges and goals.
Most workshops are available in person or remotely, and in English or French.
Great communication isn’t about saying more—it’s about saying the right things to the right people at the right time.
Whether you’re new to communications or have been doing it intuitively for years, this foundational workshop clarifies what strategic communications actually means and why it matters. You’ll move beyond reactive messaging (“we need a press release!”) to a proactive strategy that aligns every piece of communication with your organizational goals and audience needs.
This workshop demystifies communications planning, providing you with practical frameworks that you can apply immediately.
You’ll learn to:
Ideal for: Small non-profit teams, new communications professionals, entrepreneurs building their first communications strategy, program staff taking on communications responsibilities, and anyone who needs fundamental communications knowledge without the jargon.
Format: Full-day workshop (half-day version available covering core planning frameworks only) | In-person or virtual
Facts inform. Stories transform. But only when they’re told in language people actually understand.
Your organization has a powerful story to tell, but it’s probably buried under mission statements, jargon, and carefully crafted corporate language. The authentic voice that makes donors give, clients buy, and communities rally? It lives in the space between your formalities and how you talk about your work over dinner.
This interactive workshop transforms how your team approaches communication: Shifting from organization-centred to human-centred messaging. Too often, we lead with our processes instead of their problems. We use insider language that alienates the very people we’re trying to reach. We mistake complexity for credibility.
Through practical exercises and real-world examples, participants learn to:
Ideal for: Leadership teams, fundraising professionals, non-profits, purpose-driven organizations, internal communications teams, entrepreneurs, and anyone who needs to communicate their “why” in ways that truly resonate.
Format: Half-day or full-day workshop | In-person or virtual
Media relations isn’t about pitching harder—it’s about connecting smarter.
Too many organizations approach media relations transactionally: blast a press release, hope for coverage, repeat. But journalists aren’t megaphones for your message. They are storytellers looking for compelling narratives their audiences care about.
This workshop transforms how your team approaches media relations, moving beyond transactional outreach to building authentic relationships with journalists and producers. You’ll learn to think like a reporter, offer genuine value, and position your organization as a go-to source for insights, not just announcements.
Ideal for: Communications professionals, executive directors, fundraising teams, entrepreneurs, and anyone responsible for raising organizational visibility.
Format: Half-day workshop | In-person or virtual
The interview request arrives. Your palms sweat. Your mind races: What if I say the wrong thing? What if they twist my words?
Being a spokesperson isn’t just about knowing your organization—it’s about translating complex information into clear, compelling messages (sometimes under pressure). Whether you’re facing routine interviews or crisis situations, confident spokespeople protect credibility while advancing organizational goals and connecting with their audience.
Drawing on years of experience as an official media spokesperson across federal government agencies and national organizations, this hands-on workshop prepares your team for the realities of media interviews. You’ll practice techniques, receive personalized feedback, and leave ready to represent your organization with poise and authenticity.
For more detailed information: hello[at]franklyfrankie.ca
Ideal for: Executive directors, senior leaders, board members, subject matter experts, and anyone who may be called to speak on behalf of their organization.
Format: Half-day (condensed) or full-day workshop (includes video-recorded practice interviews) | In-person strongly recommended for optimal feedback.
In a crisis, silence breeds speculation. Defensiveness destroys trust. And how you respond defines your credibility for years to come.
Whether you’re facing a public controversy, internal conflict, or unexpected challenge, crisis communications requires both strategic discipline and emotional intelligence. But the best crisis management begins long before a crisis hits—with preparation, clarity, and the infrastructure to respond swiftly and authentically when stakes are high.
This workshop equips teams with a practical framework for both preventing and navigating crises with credibility and care. You’ll learn to identify vulnerabilities before they become headlines, build proactive communication systems, and turn potential reputation disasters into opportunities for demonstrating values in action.
This workshop moves beyond theory into actionable strategies you can implement immediately.
What you’ll learn:
Ideal for: Communications professionals, HR professionals, board members, and anyone responsible for organizational reputation.
Format: Half-day or full-day workshop | In-person or virtual
Expertise gets you hired. Emotional intelligence makes you a leader people actually want to follow.
The most effective leaders aren’t those with the best answers—they’re the ones who create environments where people feel heard, valued, and empowered to do their best work. They navigate difficult conversations with grace, build trust through vulnerability, and recognize that sustainable success comes from understanding both the work and the humans doing it.
This workshop moves emotional intelligence from an abstract concept to a practical leadership skill. Through self-assessment, real-world scenarios, and guided practice, you’ll develop the capacity to lead with both strategic clarity and genuine humanity.
What you’ll learn:
Ideal for: Managers, senior leaders, team leads, and anyone responsible for guiding, developing, or influencing others.
Format: Full-day workshop | In-person or virtual
You don’t need a leadership title to need influence. Whether you’re pitching ideas, negotiating contracts, building stakeholder relationships, or collaborating across departments, your ability to connect emotionally determines your effectiveness.
This workshop is for professionals who need to persuade, present, negotiate, and navigate complex interpersonal dynamics—without formal authority. You’ll learn how emotional intelligence strengthens every interaction, from reading the room in high-stakes presentations to preventing communication breakdowns before they derail projects.
What you’ll learn:
Ideal for: Individual contributors, consultants, project managers, client-facing teams, and anyone who needs to influence without authority.
Format: Half-day or full-day curriculum | In-person or virtual
As a certified EQ-i 2.0 and EQ 360 practitioner, I offer individual and team emotional intelligence assessments designed to give you clarity on your strengths, blind spots, and opportunities for growth—with a specific lens on how EQ shows up in your communication and leadership.
Sometimes you need a trusted advisor who can see the bigger picture, ask the uncomfortable questions, and help you chart the right path forward. Whether you’re facing a communication challenge, preparing for change, or building stronger stakeholder relationships, I provide strategic guidance that considers both what needs to be said and how people need to feel when they hear it.
Cultivate trust and resilience through strategic engagement that transforms audiences into partners and advocates. From stakeholder mapping to focus groups to advocacy coaching, I help you build and protect the community relationships that matter most to your mission.